Traveling By Plane In A Wheelchair: What You Need To Know (2025)

Travelling by plane can be a stressful experience for anyone, but for those who use a wheelchair, it can be even more challenging. However, with careful planning and communication, it is possible to take your wheelchair on a plane and have a safe and comfortable journey. Before booking a flight, it is essential to research the specific airline's policies on wheelchair accommodation and to provide them with details about your wheelchair, such as the model, make, and type of battery. Additionally, it is recommended to arrive at the airport early and to consider factors such as bathroom accessibility and transferring to an aisle chair during boarding. While there may be challenges, many wheelchair users successfully navigate air travel, and airlines are working to improve accessibility and accommodate the needs of all passengers.

Collapsible wheelchairs may be stored in the cabin

According to the US Department of Transportation, only manual wheelchairs are permitted in the cabin. Power wheelchairs are typically prohibited from the cabin due to their size and weight, and they are usually stored in the cargo hold. However, if your collapsible wheelchair is a manual one and fits within the specified dimensions, you may be able to store it in the cabin.

The Air Carrier Access Act mandates that all airplanes with 100 or more seats for international or domestic flights must have a wheelchair closet measuring at least 13 inches by 36 inches by 42 inches. If your manual wheelchair fits within these dimensions, it can be stored in the designated wheelchair storage area in the cabin. It is worth noting that some sources suggest taking a picture of your wheelchair before the flight to have proof of its condition in case of damage during transit.

Additionally, it is important to consider the type of battery your wheelchair uses. For domestic US travel, non-spillable batteries are permitted onboard. Sealed lead acid or gel batteries are the most common type used in power wheelchairs and are allowed during transport if securely attached and protected from damage. On the other hand, lithium-ion batteries are less common and must be removed from the wheelchair, stored in carry-on baggage, and their location advised to the crew.

Power wheelchairs are stowed in the cargo hold

Power wheelchairs are usually stowed in the cargo hold of an aircraft. This is because they are often too heavy and wide to be safely stored in the cabin. The U.S. Department of Transportation prohibits airlines from charging a fee for this.

Before travelling, it is important to contact the airline to discuss their wheelchair policy and to provide them with the make, model and type of your wheelchair. This will allow them to confirm that your wheelchair will fit in the cargo hold, particularly if you are travelling on a small plane. It is also helpful to provide a copy of the power chair's owner manual so that airline personnel can drive or disassemble it if necessary.

When you arrive at the airport, you will need to check in one hour before the normal check-in time. You can then check your wheelchair at the gate, and request that it is returned to you on the jetway at your destination, rather than at baggage claim.

Although accidents that lead to a wheelchair being inoperable are very rare, it is a good idea to take a picture of your wheelchair before boarding the flight so that you have proof of its condition in case you need to file a damage claim.

Airlines must return wheelchairs to users near the aircraft door

Airlines are required to return wheelchairs to their users as close as possible to the aircraft door. This is to ensure that wheelchair users have access to their assistive devices in a timely manner.

If you are a wheelchair user, you can request that your wheelchair be returned to you on the jetway at your destination airport, instead of having to go to the baggage claim area. This is especially important for those who rely on their wheelchairs for mobility and may face challenges without immediate access to their device.

It is recommended that you provide notice to the airline in advance that you will be travelling with your wheelchair. This allows them to accommodate your needs effectively. Additionally, you should share information about your wheelchair, such as its size, weight, and battery type, to ensure the airline can handle and stow it safely.

When travelling with a power wheelchair, it is important to arrive at the airport one hour before the normal check-in time. Power wheelchairs are typically stored in the cargo compartment of the plane due to their size and weight. Upon receiving your wheelchair, remember to do a quick inspection for any damage before using it. If there is any damage, immediately file a claim with the airline's customer service.

Airlines cannot charge extra fees for stowing power wheelchairs

People with disabilities are allowed to fly on aeroplanes, and airlines are required to accommodate them free of charge. Airlines are required to assist passengers with disabilities in carrying their gate-checked or carry-on luggage when passengers are unable to do so themselves. Before booking your flight, it is recommended to contact the airport or airline to understand their specific accessibility policy.

Power wheelchairs are not allowed in the passenger cabin of an aeroplane. They are usually too heavy and wide to be safely manoeuvred in the cabin's tight aisles. When at the gate, you will be provided with an aisle manual chair to transfer into, which will be your means of mobility onto the plane, to your seat, and when using the restroom. Your battery-powered wheelchair will be stowed in the cargo compartment of the plane.

The US Department of Transportation prohibits airlines from charging extra fees for stowing power wheelchairs. Airlines must return your assistive device to you in a timely manner as close as possible to the door of the aircraft, unless you ask to pick it up in baggage claim. Airlines must check and return your assistive device in the same condition as it was received. If there is any damage, immediately go to the airline's customer service desk and file a claim. On domestic flights, US carriers must fully compensate passengers for loss or damage to wheelchairs or other assistive devices, without regard to rules limiting liability for lost or damaged baggage.

To ensure the proper care of your power wheelchair, it is helpful to provide a copy of the power chair's owner manual in case airline personnel need to drive or disassemble it. It is also recommended to bring a supply of fully charged batteries to power your device for no less than 150% of the duration of the flight.

Notify the airline in advance that you will be travelling with a wheelchair

When planning to travel with a wheelchair on a plane, it is essential to notify the airline in advance. This allows them to accommodate your needs and ensures a smooth travel experience. Here are some detailed steps and considerations to keep in mind:

Provide Advance Notice:

Notify the airline about your wheelchair as early as possible when booking your flight. This advance notice enables the airline to make the necessary arrangements and accommodate any special requests. Remember that different airlines may have varying policies and procedures, so early notification gives them ample time to prepare.

Share Wheelchair Details:

When informing the airline about your wheelchair, be prepared to provide specific details about it. Share information such as the wheelchair's size, weight, model, make, and battery type. This information helps the airline determine how to handle, stow, and accommodate your wheelchair properly. It is also beneficial for them to have a copy of the power chair's owner manual, as it can aid in disassembling, reassembling, and operating your wheelchair.

Confirm Aircraft Accommodations:

If you are travelling on a smaller plane, such as a commuter aircraft or a regional jet, confirm with the airline that your wheelchair will fit in the cargo hold. Ask about the dimensions of the cargo compartment to ensure your wheelchair can be safely stored. This confirmation process is crucial, as some smaller planes may have limited space for larger mobility devices.

Understand Battery Considerations:

If your wheelchair is battery-powered, ensure you are aware of any specific requirements or restrictions. For domestic US travel, non-spillable batteries, such as sealed lead-acid or gel batteries, are typically allowed. However, lithium-ion batteries may have different regulations and need to be carried in carry-on baggage. Familiarize yourself with the airline's policies and any relevant transportation guidelines.

Request Special Services:

When notifying the airline about your wheelchair, inquire about any special services or accommodations they can provide. For example, you can request assistance with your luggage, pre-boarding options, or an aisle wheelchair for mobility during the flight. Asking about these services in advance ensures that the airline is prepared to meet your needs effectively.

By following these steps and providing advance notification, you can help ensure a seamless travel experience when flying with a wheelchair. Remember that each airline may have unique procedures, so always review their specific policies and don't hesitate to ask questions or seek clarification.

Frequently asked questions